Solving Common Problems with Location Recording

We’re sorry you’ve had problems recording hikes! Some device manufacturers now add non-standard “battery optimizer” code, which can break apps like Outdoor Explorer: TX. Unfortunately, there’s no way to fix this solely within Outdoor Explorer: TX.

Please try the remediation steps at www.dontkillmyapp.com specific to your device and OS level (Android 14). You do not need to install the DontKillMyApp app.

If you’ve done this and continue to have issues, please submit the following form describing the problem. We will use your feedback to improve the app.